The Care Quality Commission (CQC) carried out their inspection of Canberra Old Oak Surgery in late 2022, with the practice securing a rating of ‘Good’. The CQC report praised the practice’s “commitment to supporting its patients and local communities in tackling the social and health related challenges they face.”
The CQC report highlighted a wide range of positive examples of quality care. These included the practice’s proactive approach to managing referrals, test results, health checks and providing care to patients with long-term conditions.
The CQC also focused positively on the practice’s clinical hub and the use of multi-disciplinary teams. This is welcome recognition of the team’s commitment to trailblazing national NHS policy on the use of digital, tech and multi-disciplinary working.
Close ties with local communities also stood out, with CQC inspectors noting how the practice recruits, adapts their services and runs outreach sessions to engage with and meet the needs of the populations they serve.